Lancaster General Health Unit Clerk- FT Varied Shifts- ICU in Lancaster, Pennsylvania


Lancaster General Hospital

Cost Center

4030 Intensive Care Unit

Supervisory Organization

Intensive Care Unit




1.0FTE (80 hours/2 weeks)

Varied shifts

Every other weekend/holiday

POSITION SUMMARY: Assumes responsibility for the organization of the nurse’s station and monitors all related activity. Performs multiple clerical duties necessary for maintaining complete and correct kardex, clinical charts, records, charges and reports. Performs a variety of receptionist duties within assigned areas.

ESSENTIAL FUNCTIONS : Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Transcribes all orders from the patient charts onto the chart and medication sheets. Completes all paperwork and telephone notifications related to those procedures. Notifies the RN of all STAT/Now orders.

  • Organizes and maintains patient records by filing reports on the appropriate charts, calling for old records on all admissions, thinning charts, copying reports, assembling charts and ensuring completeness.

  • Coordinates communication with physicians, staff, patients and families through use of telephone and intercom systems.

  • Completes documentation related to unit activity such as current census, patient admissions, discharges, transfers, surgeries, Nursing Station Activity Sheet and diet sheets under the direction of the Head Nurse.

SECONDARY FUNCTIONS : The following duties are considered secondary to the primary duties listed above:

  • Runs errands as requested by nurses on duty, including drug basket to drug room, goods from Central Supply, medications from Pharmacy, etc.

  • Ensures adequate inventory of supplies and materials by assessing available space and ordering daily and weekly supplies according to the standard.

  • Enters data on the computer.

  • Participates in the orientation and acts as a preceptor for other Unit Clerks under the direction of the Unit Clerk instructor, Head Nurse or Charge Nurse.

  • Other duties as assigned.



  • High school diploma or equivalent (GED).

  • One (1) year of computer experience.


  • One (1) year of secretarial experience.

  • One (1) year of experience with medical terminology.



  • The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.

New Learning and Memory:

  • Job demands are only moderately routine and predictable. Minor changes may occur which require the individual to be able to understand and carry out detailed but uninvolved instructions.

Problem Solving, Reasoning and Creative Thinking:

  • The position deals with issues or problems that often require thoughtful reasoning before arriving at approaches or solutions. Some independent thought, planning or origination of options and solutions is necessary. The individual must have the ability to apply principles of reasoning and problem solving to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act:

Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.

Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.

Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.


Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies

Software: Microsoft Office Products, clinical information systems


Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement:

  • Sit: frequently

  • Stand: frequently

  • Walk: frequently

  • Bend: Seldom

  • Push: Frequently

  • Pull: Seldom

  • Kneel/Squat: Seldom

  • Reach: Occasionally

  • Twist: Seldom

  • Balance: Seldom

  • Climb: Occasionally

Lifting: Degree of physical exertion is: Moderate, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Sensory Abilities specifically required:

  • Vision

  • Hearing


WORKING CONDITIONS: Position involves exposure to the following harmful elements:

  • Extreme Noise Levels

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Penn Medicine Lancaster General Health, at a member of the University of Pennsylvania Health System (Penn Medicine), at is a 631-licensed bed not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (in partnership with Kindred Healthcare) . Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.

Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region . Pennsylvania College of Health Sciences is a private, co-educational, Middle States-accredited four-year college offering a variety of associate and baccalaureate degree and certification programs in healthcare.

A four time designated Magnet hospital for nursing excellence, Penn Medicine Lancaster General Health has been recognized regionally and nationally for clinical excellence and patient safety; and ranked nationally by U.S. News & World Report as one of the nation’s best hospitals in 2015-16 in three specialties. It is also one of only seven hospitals in the country with all of the following distinctions:

5 Star Rating on Hospital Compare

Healthgrades America’s 50 Best Hospitals 2017 at

Leapfrog Hospital Safety Grade A

US News List of High Performing Hospitals at

EOE Race/Color/Sex/Sexual Orientation/Gender Indentity/Disability/Vet